Please click on the department or product you need help with below so that we can best help you.

For any questions regarding method best practices  and the studio experience please refer to the FAQ portion of the appropriate location.


If you would prefer to speak to support over the phone rather than communicate via email in regards to dvds, equipment, vitality, digital downloads, etc.  please  call 866-518-6138, Monday through Friday, 8:00am – 10:00pm Eastern Time. ***Does not include Teen or Premium Streaming products, for those please click the appropriate image above.


This product is intended for Teens between the ages of 13-19 years old. Please refer to our Terms of Use policy, including our Site Minimum Age and Professional Advice Disclaimer. We encourage Teens to discuss this Subscription with a parent or guardian, prior to purchase.

Please seek the advice of your physician regarding any medical concerns, before beginning any workout program. Do not start this fitness program if your physician or health care provider advises against it. If you experience faintness, dizziness, pain or shortness of breath at any time while exercising you should stop immediately.

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